Louise Smith

Written and rated by

Louise Smith

Lead pet insurance analyst at HelloPets

Louise Smith is the lead pet insurance analyst at HelloPets. She has spent 12 years comparing insurance contracts. For HelloPets she reads the policy wording of dog and cat insurance products line by line, comparing annual limits, waiting periods, deductibles and exclusions. She rates insurers on the documents and on public evidence, not on impressions, and she says which policy to pick whether the insurer is a partner or not. Louise is not a veterinarian: health content on this site is written for review by a licensed vet.

I rate every insurer on what its contract actually says, then I tell you which one to pick. Partner or not, the ranking follows the score.

Credentials

  • Lead pet insurance analyst at HelloPets
  • 12 years comparing insurance contracts
  • Has read the policy wording of hundreds of dog and cat insurance products
  • Compares limits, waiting periods, deductibles and exclusions for dogs and cats

Areas of expertise

  • Pet insurance
  • Policy wording analysis
  • Coverage, deductibles and exclusions
  • Insurance comparison methodology

How this author works

Ratings on HelloPets are built from the policy documents, from pricing data and from public customer reviews, never from impressions. See the full rubric on our methodology page, and start comparing on our pet insurance hub.

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